Last Updated: November 13, 2025
By accessing and using the services provided by 16G Digital Services ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you and 16G Digital Services.
If you do not agree to these Terms, you must not access or use our services. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting. Your continued use of our services after any changes indicates your acceptance of the new Terms.
16G Digital Services provides comprehensive Search Engine Optimization (SEO) services, including but not limited to:
The specific services provided to you will be detailed in your selected service package and any additional service agreements.
We offer three primary service tiers: Starter, Professional, and Enterprise packages. Each package includes specific services, deliverables, and support levels as detailed on our pricing page.
All prices are stated in US Dollars (USD) and are subject to change with 30 days' notice. Current clients will be notified of any price changes and will have the option to continue at their current rate for the remainder of their current billing cycle or cancel their subscription.
Services are billed on either a monthly or annual basis, as selected by the Client. Annual subscriptions are billed in full at the beginning of the subscription period and receive a 20% discount compared to monthly billing.
No setup fees are charged for standard packages. Custom enterprise solutions may include one-time setup fees, which will be clearly communicated before service commencement.
We accept payments via major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfer (for Enterprise clients only). All payments must be made in advance of service delivery.
Monthly and annual subscriptions automatically renew at the end of each billing cycle unless cancelled by the Client at least 48 hours before the renewal date. You authorize us to charge your payment method on file for renewal payments.
If a payment fails, we will attempt to process the payment up to three times over a 15-day period. If payment cannot be processed, your services may be suspended. A $25 failed payment fee may be applied. Services will resume once payment is successfully processed.
Accounts with payments overdue by more than 15 days are subject to service suspension. A late fee of 1.5% per month (18% annually) may be applied to overdue balances.
You agree to provide us with timely access to your website, content management system, analytics platforms, and any other tools necessary to perform our services. You must provide accurate, current, and complete information as required.
You are responsible for providing necessary content, images, and materials as required for our services. All content provided must be original or properly licensed, and you warrant that you have the right to use and authorize us to use such content.
While we provide recommendations and implement changes where we have access, you are responsible for approving and implementing certain recommended changes that require your direct involvement.
You agree that your website and business practices comply with all applicable laws, regulations, and industry standards.
SEO is a long-term strategy. While we implement optimization strategies immediately, significant results typically manifest within 3-6 months. Timelines vary based on industry competition, current website status, and other factors beyond our control.
While we use industry best practices and proven strategies, we cannot and do not guarantee specific search engine rankings, traffic levels, or conversion rates. Search engine algorithms are constantly evolving and are beyond our control.
We provide regular performance reports as specified in your package. Reports include keyword rankings, traffic analytics, backlink profiles, and other relevant metrics. Report frequency varies by package level.
We strive to provide services in accordance with industry standards and will dedicate the resources specified in your package to your account. Service levels and response times vary by package tier.
You retain all rights to content, trademarks, and materials you provide to us. By providing materials, you grant us a non-exclusive license to use, modify, and display such materials solely for the purpose of providing services to you.
Upon full payment, you own all custom content we create specifically for you, including blog posts, articles, and other written materials. However, we retain the right to use general strategies, methodologies, and techniques developed or used in providing your services for other clients.
All tools, software, reports, templates, and methodologies developed by 16G Digital Services remain our exclusive property. We grant you a limited, non-transferable license to use reports and materials provided to you solely for your business purposes.
We may use third-party tools and platforms in providing our services. Your use of such tools is subject to the respective third-party terms and conditions.
Both parties agree to keep confidential all non-public information disclosed during the term of this agreement. This includes business strategies, financial information, customer data, and proprietary methodologies.
Confidential information does not include information that: (a) is publicly available; (b) was known prior to disclosure; (c) is independently developed; or (d) is required to be disclosed by law.
This confidentiality obligation survives termination of services for a period of three (3) years.
You may cancel your subscription at any time by providing written notice at least 48 hours before your next billing date. Cancellations take effect at the end of the current billing cycle. No refunds will be provided for partial months or unused services, except as specified in our Money-Back Guarantee.
We reserve the right to terminate services if you breach these Terms, fail to make timely payments, engage in fraudulent activity, or if we determine that we can no longer effectively provide services to you. We will provide 30 days' notice when reasonably possible.
Upon termination, you will retain access to deliverables and content created for you during the service period. We will cease all active SEO work. Any outstanding payments become immediately due. Backlinks and directory listings obtained during service may remain, but we make no guarantees about their continued existence.
Upon request within 30 days of termination, we will provide you with copies of reports, analytics data, and other deliverables created during your service period in a standard format.
We warrant that our services will be performed in a professional manner consistent with industry standards. We use only white-hat SEO techniques that comply with search engine guidelines.
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.
We do not warrant that our services will be uninterrupted, error-free, or completely secure, or that results will meet your expectations.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 16G DIGITAL SERVICES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless 16G Digital Services, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
In the event of any dispute, claim, or controversy arising from or relating to these Terms or our services, the parties agree to first attempt to resolve the matter through good faith negotiations.
If informal negotiations fail, the parties agree to participate in mediation before pursuing other remedies. The mediation shall be conducted by a mutually agreed-upon mediator.
If mediation fails, any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in [Your Jurisdiction], and the decision of the arbitrator shall be final and binding.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and 16G Digital Services regarding our services.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, government actions, or internet service failures.
If you have any questions about these Terms, please contact us:
16G Digital Services
Email: legal@16gdigital.com
Phone: +1 (555) 123-4567
Address: 123 Business Avenue, Suite 500
Digital City, DC 12345
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through a prominent notice on our website at least 30 days before the changes take effect.
Your continued use of our services after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must discontinue use of our services.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.